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communication

So many tempting questions. I don't know is sometimes the best answer.
Behavior

The Power of “I Don’t Know”.

One of the biggest skills that I’ve acquired over time is the ability to say “I don’t know”. When a client doesn’t show up to a call or a meeting and I don’t know why, I don’t need to create a story about why he or she didn’t make it. Read more…

By Sergey Kiklevich, 3 years ago
Communications Skills

Management Re-Defined: Leadership

Leadership. Take a moment to think about this word. It’s so much more than just a word. For those who are true leaders, it’s a way of life. It’s a unique ability to take extreme ownership, to take full responsibility for everything that happens to you, and to empower others Read more…

By Sergey Kiklevich, 3 yearsDecember 20, 2019 ago
Communications Skills

“How you’ve been GRINCHED and you didn’t even know it.” Intro.

Dear reader, this article is Part 1 in a series of 10 articles titled: “How you’ve been GRINCHED and you didn’t even know it”. All of the 10 articles will be linked and will take a completely new look at a well-known story about the Grinch. The ideas I will Read more…

By Sergey Kiklevich, 5 yearsSeptember 3, 2018 ago
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