One of the biggest skills that I’ve acquired over time is the ability to say “I don’t know”. When a client doesn’t show up to a call or a meeting and I don’t know why, I don’t need to create a story about why he or she didn’t make it. Read more…
It seems that in all the fuss and news about Digital, Social and Artificial Intelligence (AI) we often forget that we are still human. We forget that before developing a sophisticated AI, we first need to develop and improve our own emotional intelligence (EQ). The emotional factor is huge when Read more…
Dear reader, this article is Part 4 in a series of 10 articles titled: “How you’ve been GRINCHED and you didn’t even know it”. You can read the previous articles here: Read “Grinched” Part 1, Read “Grinched” Part 2, Read “Grinched” Part 3. GRINCH – a bitter and ill-tempered character. Read more…